Terms of service

1. Overview

This website is operated by West Harbour Rugby Merchandise. Throughout the site, the terms “we”, “us” and “our” refer to West Harbour Rugby Merchandise. By visiting our site or purchasing gear, you agree to be bound by these Terms of Service.

2. Eligibility & Accounts

By agreeing to these terms, you represent that you are at least the age of majority in your state or territory. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Products & Pricing

  • Accuracy: We try to display product colours and images as accurately as possible, but we cannot guarantee your device's screen will show them perfectly.

  • Changes: We reserve the right to modify prices, discontinue products, or limit sales quantities at any time without notice.

  • Personal Use: Products are for personal use only and may not be purchased for commercial resale.

4. Orders & Billing

  • Acceptance: Your order is an offer to buy. We reserve the right to refuse or cancel any order for any reason (e.g., stock errors or suspected fraud).

  • Accuracy: You agree to provide current, complete, and accurate purchase and account information so we can complete your transactions and contact you as needed.

5. Shipping & Risk

Shipping dates are estimates, not guarantees. Once we hand the gear over to the carrier (e.g., Australia Post), the risk of loss and title for the items passes to you.

6. Intellectual Property

All content on this site—including the West Harbour logo, text, graphics, and images—is the property of West Harbour Rugby Merchandise or our licensors and is protected by copyright laws. You may not use our branding without express written permission.

7. Third-Party Tools & Links

We use Shopify to power our store. While Shopify provides the platform, your contract of sale is with West Harbour Rugby. We are not responsible for any third-party links or tools (like payment gateways) beyond our control.

8. User Feedback

If you send us suggestions, reviews, or ideas, you agree that we may use them in any medium (social media, marketing, etc.) without compensation or obligation to you.

9. Prohibited Conduct

You may not use our site for any unlawful purpose, to transmit viruses, to harass our staff, or to scrape data from the store. We reserve the right to terminate your access for any violations.

10. Limitation of Liability

To the extent permitted by Australian law, West Harbour Rugby Merchandise shall not be liable for any injury, loss, or damages arising from your use of the service or any products purchased. Our gear is provided "as is" except where consumer guarantees apply under Australian Consumer Law.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

12. Contact Information

Questions about the Terms of Service should be sent to: West Harbour Rugby Merchandise Email: generalmanager@westharbourrugby.com.au